If you ship from a U.S.A. warehouse to Canadian customers, you’ll often see “tax at the door” collected by FedEx/UPS. Many founders assume that means they should not charge GST/HST at checkout.
That’s usually the wrong conclusion, and it creates two problems: unhappy customers (surprise COD charges) and GST/HST exposure if CRA views your sale as a taxable supply delivered in Canada.
In this in-depth blog post we cover:
GST/HST on the sale vs import GST/duties (CBSA)
The key concept: importer of record
Why “FedEx charged my customer” doesn’t automatically solve GST/HST
The solution: charge GST/HST at checkout + ship DDP
The alternative (keeping DAP) and why it’s usually riskier
A practical checklist for Shopify + courier + paperwork
Common mistakes and when to get advice
…and more!
Let’s dive in!
Power to you,
Think Team 🙏
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