If you ship from a U.S.A. warehouse to Canadian customers, you’ll often see “tax at the door” collected by FedEx/UPS. Many founders assume that means they should not charge GST/HST at checkout.

That’s usually the wrong conclusion, and it creates two problems: unhappy customers (surprise COD charges) and GST/HST exposure if CRA views your sale as a taxable supply delivered in Canada.

In this in-depth blog post we cover:

  • GST/HST on the sale vs import GST/duties (CBSA)

  • The key concept: importer of record

  • Why “FedEx charged my customer” doesn’t automatically solve GST/HST

  • The solution: charge GST/HST at checkout + ship DDP

  • The alternative (keeping DAP) and why it’s usually riskier

  • A practical checklist for Shopify + courier + paperwork

  • Common mistakes and when to get advice

  • …and more!

Let’s dive in!

Power to you,

Think Team 🙏

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